Zitomer Pharmacy: Inventory and Cash Flow Gains with Epicor Eagle N Series

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MES

Zitomer Pharmacy: Inventory and Cash Flow Gains with Epicor Eagle N Series

Case study of a single-location New York pharmacy that cut inventory 15% and freed $100K cash flow using Epicor Eagle N Series, Inventory Planner, and Compass.

Published

June 4, 2026

Read time

3 min read

Source

Zitomer Pharmacy, an upscale Manhattan retailer with 85 employees and 3,500 house-charge accounts, replaced legacy systems with Epicor Eagle N Series. The implementation delivered real-time inventory visibility, EMV-enabled POS security, and analytics for seasonal and high-value categories. Within one year the pharmacy reduced stock by 15% and improved cash flow while strengthening controls on price overrides and returns.

Key takeaways

Reduced inventory holdings 15% in year one, releasing ~$100,000 in working capital

Implemented EMV security at POS to limit overrides and reduce return fraud

Gained real-time dashboards for managing 3,500 house-charge accounts and credit decisions

Integrated with Rx30 pharmacy system for unified inventory and billing operations

Used Compass reporting to refine seasonal buying and improve product-line performance

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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