Case studies
WMS

Wockhardt SAP ERP Implementation: Performance and Support Results

Case study showing how Wockhardt used SAP Enterprise Support and Solution Manager to improve SAP ERP performance in pharmaceutical operations.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Wockhardt, an Indian life sciences company, implemented SAP Enterprise Support services and SAP Solution Manager to stabilize and optimize its SAP ERP environment. The engagement addressed production slowdowns, month-end reporting delays, and system response issues. Results included faster transaction processing, reduced risk of production downtime, and measurable gains in BIW and query performance.

Key takeaways

SAP Enterprise Support improved ERP transaction speed and system stability

Month-end MIS report generation time reduced from 85 to 25 minutes

BIW processing performance improved by 70 percent

Production downtime risk mitigated, avoiding an estimated $15 million loss

Knowledge transfer on Solution Manager 7.1 and S/4HANA prepared the organization for future upgrades

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration