Whirlpool Case Study: Merging Supply Chains with Manhattan WMS
Case study of Whirlpool's post-Maytag integration using Manhattan Warehouse Management, Slotting, Labor Management and Extended Enterprise solutions to consolidate 47 facilities to 25 while meeting 48-72 hour delivery windows.
Whirlpool consolidated two appliance supply chains after acquiring Maytag, reducing major distribution facilities from 47 to 25. The company deployed Manhattan Associates Warehouse Management, Slotting Optimization, Labor Management and Extended Enterprise Management across 15 factory DCs, 10 regional DCs and 85 local DCs. Results included 50% faster pick rates, 50% less product damage, elimination of 40 million travel miles, inventory accuracy gains and order-to-delivery improvements while maintaining 90%+ warehouse uptime.
Consolidated 47 facilities to 25 while integrating Whirlpool and Maytag fulfillment networks without customer disruption
Achieved 50% reduction in pick time and 50% reduction in product damage through slotting optimization and pick-pack integration
Eliminated 40 million travel miles between facilities, cutting transportation costs and environmental impact
Improved inventory accuracy and order-to-delivery performance across 2.2-2.5 million units of active inventory
Reached >90% warehouse uptime with goal of 99.9% using Labor Management and real-time visibility tools
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