Watco SuccessFactors HCM Implementation for Transportation Operations

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Watco SuccessFactors HCM Implementation for Transportation Operations

Case study showing how Watco replaced paper-based HR processes with SAP SuccessFactors to eliminate data rekeying and enable mobile self-service across 80+ terminals.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Watco Companies LLC, a transportation provider managing 37 short-line railroads and 80+ terminals, implemented SAP SuccessFactors solutions to modernize human capital management. The cloud-based system replaced manual paper processes, allowing managers to access employee data instantly without HR intervention. Payroll staffing dropped from four to two people, and rekeying time fell from 90% to zero. Implementation took ten months with no customization required.

Key takeaways

Self-service access eliminated manager reliance on HR for personnel data lookups

Single data entry replaced duplicate rekeying across HR systems

Cloud deployment removed on-premise server maintenance and payroll failure risk

Mobile access enabled field employees at remote terminals and rail sites

Payroll team size reduced from four to two after go-live

Market overview

SCR methodology note

Vendor landscape

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Implementation considerations

Important consideration

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