Wannemaker’s Home and Garden Epicor Eagle MES Implementation Case Study

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MES

Wannemaker’s Home and Garden Epicor Eagle MES Implementation Case Study

Lawn and garden retailer implemented Epicor Eagle to improve inventory accuracy, loyalty tracking, and special order processing during management transition.

Published

June 4, 2026

Read time

3 min read

Source

Wannemaker’s Home and Garden, a single-location retailer in Downers Grove, Illinois, deployed Epicor Eagle, Eagle Loyalty, Advanced Special Orders, and Tablet POS to address inventory management and customer retention challenges. The system enabled automated loyalty point calculations, streamlined special order workflows through POS, and real-time inventory reporting. Over five years, the retailer recorded an 8% profit margin increase and nearly one-point improvement in inventory turns while registering over 16,000 loyalty customers.

Key takeaways

Implemented Epicor Eagle suite to support family business succession and management transition

Achieved 8% profit margin increase and nearly 1-point inventory turn improvement in five years

Registered over 16,000 customers in loyalty program with automated point tracking and redemption

Streamlined special orders through POS integration, eliminating handwritten processes

Enabled mobile POS operations for peak season line busting and greenhouse sales

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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