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W9 Medical Distribution: SAP Business One Serial Tracking Case Study

Case study of W9, an Australian medical distributor, implementing SAP Business One for serial and batch tracking of healthcare products.

Published
June 4, 2026
Read time
3 min read
Source
SAP

W9, a wholesale distributor of dental, medical, and healthcare products across Australia, deployed SAP Business One to manage inventory, order fulfillment, and supply chain operations. The system enabled serial and batch tracking required for regulated products and scaled from 12 daily orders to hundreds while supporting multiple company entities. Implementation partner Leverage Technologies provided local support for financial, inventory, and distribution processes.

Key takeaways

Serial and batch tracking implemented for regulated medical products

Order volume scaled from 12 to hundreds per day without system changes

Multiple company entities integrated on single scalable platform

Picking, packing, procurement, and logistics processes standardized

50% reduction in order processing time achieved post-implementation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration