
W9 Medical Distribution: SAP Business One Serial Tracking Case Study
Case study of W9, an Australian medical distributor, implementing SAP Business One for serial and batch tracking of healthcare products.
W9, a wholesale distributor of dental, medical, and healthcare products across Australia, deployed SAP Business One to manage inventory, order fulfillment, and supply chain operations. The system enabled serial and batch tracking required for regulated products and scaled from 12 daily orders to hundreds while supporting multiple company entities. Implementation partner Leverage Technologies provided local support for financial, inventory, and distribution processes.
Serial and batch tracking implemented for regulated medical products
Order volume scaled from 12 to hundreds per day without system changes
Multiple company entities integrated on single scalable platform
Picking, packing, procurement, and logistics processes standardized
50% reduction in order processing time achieved post-implementation