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WMS

voxeljet Implements SAP Hybris Cloud for Customer to Improve Global Sales

Case study showing how voxeljet used SAP Hybris Cloud for Customer to unify sales and service teams, increase customer satisfaction, and support scalable growth.

Published
June 4, 2026
Read time
3 min read
Source
SAP

voxeljet, a German manufacturer of industrial 3D printing systems, deployed SAP Hybris Cloud for Customer to give global sales and service teams a single platform for customer data and collaboration. The solution integrated with their existing SAP ERP, enabling real-time information sharing and faster response times. The implementation improved productivity and supported the company's expansion plans while maintaining an agile operating model.

Key takeaways

Unified global sales and service teams on one CRM platform

Real-time customer data access improved response speed and satisfaction

Quick integration with existing SAP ERP reduced implementation time

Scalable cloud solution supports further site rollouts

Intuitive interface increased employee adoption and daily productivity

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration