
Vivax Pharmaceuticals Epicor iScala ERP Implementation Case Study
Case study of Vivax Pharmaceuticals implementing Epicor iScala to improve inventory reliability, invoicing speed, and customer service in Venezuela.
Vivax Pharmaceuticals, a Venezuelan producer of 300 pharmaceutical SKUs, replaced in-house accounting software with Epicor iScala in 2006. The finance and logistics modules delivered reliable inventory data, reduced invoicing and delivery cycle times, and minimized stock-out errors. Subsequent rollout of BI and production modules supported 40 percent sales growth while maintaining service levels in a regulated market.
Implemented Epicor iScala finance and logistics modules to replace legacy accounting system
Achieved reliable, real-time inventory visibility that reduced invoicing and delivery errors
Shortened order-to-invoice cycle and improved on-time delivery performance
Enabled cross-department visibility through online system access
Supported 40 percent sales growth from 2006-2007 without service degradation