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Vivax Pharmaceuticals Epicor iScala ERP Implementation Case Study

Case study of Vivax Pharmaceuticals implementing Epicor iScala to improve inventory reliability, invoicing speed, and customer service in Venezuela.

Published
June 4, 2026
Read time
3 min read
Source

Vivax Pharmaceuticals, a Venezuelan producer of 300 pharmaceutical SKUs, replaced in-house accounting software with Epicor iScala in 2006. The finance and logistics modules delivered reliable inventory data, reduced invoicing and delivery cycle times, and minimized stock-out errors. Subsequent rollout of BI and production modules supported 40 percent sales growth while maintaining service levels in a regulated market.

Key takeaways

Implemented Epicor iScala finance and logistics modules to replace legacy accounting system

Achieved reliable, real-time inventory visibility that reduced invoicing and delivery errors

Shortened order-to-invoice cycle and improved on-time delivery performance

Enabled cross-department visibility through online system access

Supported 40 percent sales growth from 2006-2007 without service degradation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration