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WMS

Vantiva Supply Chain Solutions WMS Implementation Case Study

Case study of Vantiva replacing legacy WMS with Softeon to handle D2C e-commerce orders, improve automation, and gain real-time visibility across North American sites.

Published
June 4, 2026
Read time
3 min read
Source

Vantiva Supply Chain Solutions, a 3PL provider serving manufacturing and e-commerce clients, faced legacy systems unable to process high-volume, small-parcel D2C orders. The company implemented Softeon's tier-1 WMS in three months, later adding DOM and billing modules. Results included automated picking and packing, robotics integration, improved inventory accuracy, reduced manual communications, and scalable expansion to multiple U.S. locations with plans for international rollout.

Key takeaways

Legacy WMS built for large B2B orders could not support D2C volume and velocity requirements

Softeon WMS went live in three months and expanded to multiple North American sites within months

Automation of sorting, picking, and packing reduced workflow times and enabled fully robotic fulfillment

Real-time visibility and customer self-service portal reduced check calls and improved satisfaction

Scalable architecture allowed rapid onboarding of new customers without custom development

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration