Case studies
SCP

Vaco Case Study: Replacing Physical Whiteboards with LeanKit

Vaco replaced seven physical whiteboards and manual CRM double-entry with Planview LeanKit virtual boards, cutting one hour of daily work per employee and achieving 13,597% ROI in year one.

Published
June 4, 2026
Read time
3 min read
Source

Vaco, a staffing firm with 1,200+ employees across 29 U.S. offices, used wall-mounted whiteboards to track job orders after entering data in its CRM. The manual process consumed over an hour daily per person, produced incomplete records, and restricted remote access. After implementing Planview LeanKit, job-order data flows automatically from the CRM into customizable virtual boards that update in real time. The single source of truth eliminated double-entry, enabled mobile access, and increased capacity without added headcount.

Key takeaways

Physical whiteboards created one hour of daily double-entry and unreliable data.

LeanKit virtual boards pull CRM data automatically and update in real time.

Mobile access lets staff view accurate job status during client and candidate meetings.

Productivity gains delivered $286,000 annual profit and 13,597% first-year ROI.

Centralized boards support scaling without proportional headcount growth.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration