Utility Supply Company Improves Inventory Accuracy with Epicor Prophet 21
Case study of a four-location water and sewer products distributor achieving 99.5 percent inventory accuracy and margin gains after implementing Epicor Prophet 21 ERP.
Utility Supply Company, a Midwestern distributor of underground water, sewer, and storm drainage products, replaced manual processes with Epicor Prophet 21 to manage thousands of SKUs across four sites. The system delivered real-time stock visibility, automated pricing, and paperless transaction tracking. Within three years the company reached 99.5 percent inventory accuracy, reduced stockouts, and improved billing and collections workflows.
Real-time multi-location inventory visibility eliminated overselling and allocation conflicts
99.5 percent inventory accuracy achieved through system-enforced cycle counting
Automated low-stock alerts and best-price replenishment increased profit margins
Paperless transaction history improved billing, invoicing, and collections accuracy
Single interface reduced order entry and pricing update time from hours to minutes
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