United Facilities 3PL Case Study: JDA WMS and Labor Management Results

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United Facilities 3PL Case Study: JDA WMS and Labor Management Results

Case study showing how United Facilities, a 3PL, used JDA Warehouse Management and Labor Management to cut costs and raise service levels for its customers.

Published

June 4, 2026

Read time

3 min read

Source

Blue Yonder

United Facilities implemented JDA Warehouse Management and Warehouse Labor Management in the cloud to replace legacy on-premise systems. The 3PL introduced parallel allocation and picking, standardized labor metrics, and a customer portal for real-time shipment visibility. Results included 12 percent customer savings via variable pricing, 40 minutes saved per order, 21 percent lower overtime, 60 percent fewer detention charges, and trailer availability above 90 percent during peaks.

Key takeaways

Parallel allocation and picking reduced order processing time by 40 minutes

Labor Management cut overtime costs by 21 percent through performance tracking

Customer portal delivered real-time shipment visibility and reduced detention fees up to 60 percent

Variable rate structure delivered 12 percent savings to a major packaging customer

Cloud-hosted WMS enabled 90 percent or higher trailer availability in peak periods

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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