United Electric Supply ERP Implementation with Epicor Eclipse
Case study of electrical distributor United Electric Supply implementing Epicor Eclipse ERP across 21 branches to support growth and automate distribution operations.
United Electric Supply, a $200M electrical distributor with 340 employees and 21 branches, replaced legacy systems with Epicor Eclipse ERP. The nine-month implementation automated three regional distribution centers using RF warehouse technology, reduced accounting headcount, and improved order accuracy. Key capabilities include manufacturer rebate management, EDI notifications, product lifecycle transitions, and freight charge estimation at order entry.
RF warehouse automation delivered 30% manpower reduction and higher pick accuracy across three distribution centers
Scalable ERP enabled branch expansion with fewer total employees versus prior system
EDI integration between manufacturers and sales reduced customer delivery surprises
Industry-specific features handle electrical distributor needs such as manufacturer rebates and product sunsets
Peer user group and vendor support accelerated troubleshooting and feature adoption
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