Case studies
MES

United Electric Supply ERP Implementation: Productivity Gains with Epicor Eclipse

Case study of United Electric Supply's Epicor Eclipse deployment across 21 branches, showing RF automation, pricing controls, and headcount reduction while supporting growth.

Published
June 4, 2026
Read time
3 min read
Source

United Electric Supply, a 340-employee electrical distributor, implemented Epicor Eclipse to replace legacy systems and scale operations. The solution automated three regional distribution centers with RF scanning, reduced warehouse labor by 30 percent, and raised stock margin gross profit by 12 percent via Strategic Pricing Associates. Additional features enabled EDI notifications, freight estimation at order entry, and product lifecycle transitions, allowing the company to operate more locations with fewer employees.

Key takeaways

RF warehouse automation cut manpower 30% and improved shipment accuracy across three DCs

Strategic Pricing Associates functionality increased stock margin gross profit 12% year-over-year

System supported 21 branches with reduced accounting headcount through process automation

EDI notifications between manufacturers and sales improved customer service reliability

Freight estimation at order entry and product lifecycle tools reduced margin leakage and inventory risk

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration