UKISUG Cloud Migration with SAP Business ByDesign for Member Management

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UKISUG Cloud Migration with SAP Business ByDesign for Member Management

Case study on UKISUG replacing fragmented systems with SAP Business ByDesign to automate membership operations and improve engagement.

Published

June 4, 2026

Read time

3 min read

Source

SAP

UK & Ireland SAP User Group (UKISUG) implemented SAP Business ByDesign to consolidate data sources, automate manual processes, and support event and campaign management. The cloud solution enabled consistent member data, faster internal workflows, and a redesigned website for improved engagement. Results included reduced errors, higher renewal rates, and capacity for value-added activities.

Key takeaways

Replaced fragmented IT systems with a single integrated cloud platform

Automated manual tasks to reduce errors and free staff capacity

Enabled event handling and campaign management through one data source

Improved member engagement via consistent data and redesigned website

Increased renewal and acquisition rates through better service delivery

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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