Truliant Federal Credit Union Automates AP Process with Epicor ERP
Case study showing how Truliant Federal Credit Union used Epicor ERP and doc-link to automate accounts payable and reach 99.9% on-time vendor payments.
Truliant Federal Credit Union faced delays processing vendor invoices across 24 branch offices, resulting in late payments and limited visibility. By implementing Epicor ERP integrated with doc-link, the credit union centralized invoice capture, automated workflows, and gave branch staff direct access to documents. The result was a jump from 70% to 99.9% on-time payments while handling 900 invoices monthly with one AP staff member.
On-time payment rate improved from 70% to 99.9% after automation
900 invoices processed monthly by a single AP staff member
Branch offices gained self-service access to invoice images and status
No additional AP headcount required despite organizational growth
Employee expense reimbursements processed in half the previous time
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