
Tripling Online Wine Sales with SAP Hybris Commerce at Nicolas
Case study on how Établissements Nicolas deployed SAP Hybris Commerce and Product Content Management to centralize product data and launch an omnichannel wine retail site.
French wine retailer Établissements Nicolas implemented SAP Hybris Commerce and Product Content Management with partner Altima to manage over 1,500 wine, champagne, and spirits SKUs. The project delivered a central product database, e-reservation, click-and-collect, and a responsive online store. Results included a 15 percent rise in site visits within six months and 20 percent of online orders placed via e-reservation.
Centralized product content management improved employee recommendations and customer education
E-reservation functionality captured 20 percent of online orders within seven months
Click-and-collect and three-hour express delivery options increased order flexibility
Responsive site design drove a 15 percent increase in website visits
Nine-month implementation enabled rapid omnichannel expansion