Triplefin 3PL Implements Manhattan SCALE for Multi-Client WMS

Case studies

WMS

Triplefin 3PL Implements Manhattan SCALE for Multi-Client WMS

Case study of Triplefin replacing an unreliable in-house WMS with Manhattan SCALE to support 38 clients without system downtime.

Published

June 4, 2026

Read time

3 min read

Source

Triplefin, a Cincinnati-based 3PL serving pharmaceutical and consumer goods clients, migrated from a custom warehouse system to Manhattan SCALE. The prior platform caused frequent shutdowns, idle labor, and high maintenance costs. SCALE enabled phased migration of 38 clients, automated shipping processes, and eliminated overtime while supporting unique client workflows across two distribution facilities.

Key takeaways

Replaced labor-intensive custom WMS that failed weekly with Manhattan SCALE

Migrated 38 clients over 12 months using parallel system operation

Eliminated system downtime and associated overtime labor costs

Automated shipping allocation, freeing labor for other DC tasks

Maintained unique client processes and interfaces without service disruption

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.