Case studies
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TORRCO Strategic Pricing Implementation with Epicor Eclipse

Case study showing how TORRCO used Epicor Eclipse Strategic Pricing to increase margins 1.5 percent with minimal customer pushback.

Published
June 4, 2026
Read time
3 min read
Source

TORRCO, a 12-location plumbing/HVAC distributor, implemented Epicor Eclipse Strategic Pricing in 2009 to capture small margin gains across millions of customer/product combinations. By 2011, 30 percent of sales and 52 percent of lines used SPA pricing matrices, delivering 4.9 percent incremental margin on those sales and 1.5 percent overall margin improvement. The solution required only existing sales history data and produced results with virtually no customer resistance.

Key takeaways

Strategic Pricing delivered 4.9 percent margin lift on 30 percent of sales

Overall company margin increased 1.5 percent with minimal customer pushback

52 percent of transaction lines priced via SPA matrices by 2011

Implementation used existing ERP sales history without new data collection

Gradual rollout required detailed customer and product segment analysis

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration