TMS 2.0 Buyer's Guide: Selecting a Modern Transportation Management System
Explains how to evaluate and select a TMS that automates fulfillment, reduces shipping costs, and improves customer experience beyond legacy shipping software.
This guide defines Transportation Management 2.0 and contrasts it with manual, blended, and legacy fulfillment approaches. It details core and advanced TMS capabilities including multi-carrier rating, packing optimization, rules-based automation, real-time analytics, and integrations with ERP, WMS, and eCommerce platforms. The document outlines selection criteria, expected ROI, and when organizations should adopt a modern TMS to meet customer expectations for fast, transparent, and branded delivery.
TMS 2.0 automates order optimization for carrier, service, packaging, and distribution point to lower costs and errors
Modern TMS integrates with ERP, WMS, and eCommerce systems and supports real-time rules and analytics
Legacy shipping tools handle labels and tracking but lack the data-driven automation required for competitive fulfillment
Organizations gain 7.5-12.5% freight savings plus reduced customer service contacts when implementing a full TMS
Selection should evaluate carrier integrations, packing optimization, returns management, and enterprise system connectivity
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