Case studies
WMS

Tipp24.com: Improving Marketing Campaign Performance with SAP InfiniteInsight

Case study showing how Tipp24.com used SAP InfiniteInsight predictive analytics to raise marketing targeting accuracy by 300% and cut model deployment time from weeks to days.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Tipp24.com, a European online lottery intermediary, implemented SAP InfiniteInsight to analyze customer behavior across channels. The solution enabled more precise segmentation, reduced target audience sizes by 25%, and supported proactive churn reduction. Analytics team productivity rose sharply as model build times dropped from weeks to days.

Key takeaways

Targeting accuracy improved 300% for weekly, monthly, and permanent lottery offers

Target audience size reduced 25% per campaign through precise predictive modeling

Model build and deployment time cut from weeks to days, boosting analyst productivity

Predictive models identified high-value customers and customers at risk of churn

Campaigns optimized across telephone, direct mail, and email channels

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration