The Sultan Center Improves Warehouse Visibility and Compliance with WMS

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The Sultan Center Improves Warehouse Visibility and Compliance with WMS

Case study of The Sultan Center implementing Manhattan WMS and Supply Chain Intelligence across four Kuwait warehouses to manage imported food compliance and support regional expansion.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

The Sultan Center, Kuwait's largest independent retailer, replaced its legacy system with Manhattan Associates Warehouse Management for Open Systems and Supply Chain Intelligence. The deployment addressed health ministry tracking requirements for imported perishables, improved pick accuracy and rates, and provided inventory visibility needed for planned expansion into Syria, Egypt and North Africa. The system went live in eight weeks after a warehouse fire and is now being extended to sites in Lebanon, Jordan and Oman.

Key takeaways

WMS enables tracking of health ministry compliance for imported food products

Pick accuracy and rates improved after replacing bespoke legacy system

Implementation completed in eight weeks following warehouse fire

KPI dashboards deliver end-to-end supply chain visibility

Solution supports multi-country warehouse rollout and future expansion

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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