Case studies
WMS

The Co-operative Group WMS Implementation Case Study

Case study of The Co-operative Group replacing legacy WMS across eight UK distribution centers to consolidate ambient, chilled, and frozen networks.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

The Co-operative Group consolidated three separate temperature-controlled networks into a multi-tiered distribution model using Manhattan Associates Warehouse Management. Implementation at eight DCs, starting with Thurrock, delivered 10% productivity gains, reduced shipping errors, and improved on-shelf availability. The system supports voice-directed picking and multi-temperature order fulfillment for over 3,000 convenience stores.

Key takeaways

Consolidated ambient, chilled, and frozen networks into single multi-temperature distribution model

Achieved 10% productivity improvement across all live distribution centers

Reduced shipping errors and improved on-shelf availability, especially in South East region

Enabled self-sufficient implementation capability after initial Manhattan consultancy support

Supported rollout of eight DCs handling nearly 50 million cases annually at Thurrock alone

Market overview