The Co-operative Group WMS Implementation Case Study

Case studies

WMS

The Co-operative Group WMS Implementation Case Study

Case study of The Co-operative Group replacing legacy WMS across eight UK distribution centers to consolidate ambient, chilled, and frozen networks.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

The Co-operative Group consolidated three separate temperature-controlled networks into a multi-tiered distribution model using Manhattan Associates Warehouse Management. Implementation at eight DCs, starting with Thurrock, delivered 10% productivity gains, reduced shipping errors, and improved on-shelf availability. The system supports voice-directed picking and multi-temperature order fulfillment for over 3,000 convenience stores.

Key takeaways

Consolidated ambient, chilled, and frozen networks into single multi-temperature distribution model

Achieved 10% productivity improvement across all live distribution centers

Reduced shipping errors and improved on-shelf availability, especially in South East region

Enabled self-sufficient implementation capability after initial Manhattan consultancy support

Supported rollout of eight DCs handling nearly 50 million cases annually at Thurrock alone

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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