Case studies
MES

Taphandles Improves ERP Responsiveness and Custom Reporting with Epicor

Case study of Taphandles migrating to Epicor ERP for faster data access, simplified administration, and complex custom reporting via BAQ and SSRS.

Published
June 4, 2026
Read time
3 min read
Source

Taphandles, a Seattle-based manufacturer of specialty tap handles for the beverage industry, upgraded from its prior ERP to Epicor ERP in 2014. The implementation delivered at least 10% faster system performance, tenfold gains in inventory management speed, and the ability to build complex Business Activity Queries and SSRS reports. Departments across manufacturing, inventory, accounting, and operations now use the platform for daily operations and rapid issue resolution.

Key takeaways

System performance improved at least 10% across data pull and save operations

Inventory management speed increased by a factor of ten

Business Activity Query (BAQ) tool enabled complex subqueries for custom dashboards

SSRS integration supports scheduled PDF report delivery and stored-procedure logic

Epicor Information Worker allows direct ERP data access inside Microsoft Office tools

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration