Case studies
WMS

Synthesizing Data for Workforce Planning with SAP SuccessFactors

Carolinas HealthCare System uses SAP SuccessFactors to unify HR data, improve workforce planning, and support employee development across 40 hospitals.

Published
June 4, 2026
Read time
3 min read
Source
SAP

This case study details how Carolinas HealthCare System implemented SAP SuccessFactors HCM Suite to consolidate talent, performance, and learning management on one platform. The organization gained a single source of truth for 36,000 employees, enabling better visibility across the employee lifecycle and data-driven decisions on staffing, diversity, and retention. Results include improved engagement, career development, and more informed workforce planning.

Key takeaways

Single integrated platform replaced fragmented HR systems for talent, learning, and performance management

Unified data enables holistic workforce planning and identification of staffing gaps

Analytics support diversity and inclusion decisions and talent acquisition strategies

Mobile 24x7 access improves employee engagement and learning participation

Increased internal mobility and retention through structured career development programs

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration