
Symmetry Medical Asia Epicor ERP Implementation Case Study
Case study of Symmetry Medical Malaysia replacing fragmented systems with Epicor ERP to connect manufacturing units and gain real-time production visibility.
Symmetry Medical Asia, the APAC hub for orthopaedic device manufacturing, implemented Epicor Manufacturing ERP in 2008 and upgraded in 2011. The system replaced standalone packages with integrated Material, Production, Order, and Financial Management modules plus Planning and Scheduling. Benefits include live operational data, simplified reporting via BAQ and dashboards, and improved production time tracking across a growing 80,000 sq ft Penang facility.
Replaced multiple custom packages with single Epicor ERP instance
Connected independent manufacturing units into one planning and execution platform
Delivered real-time visibility across Material, Production, and Financial modules
Enabled advanced MRP, forecasting, and project-based scheduling
Reduced reporting effort through dashboards and Business Activity Queries