Case studies
WMS

Swizzels Matlow Improves Warehouse Efficiency with Manhattan SCALE WMS

Case study showing how Swizzels Matlow replaced a paper-based system with Manhattan SCALE to gain inventory visibility, task control, and productivity gains.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Swizzels Matlow, a UK confectionery manufacturer, implemented Manhattan SCALE to modernize warehouse operations at its Adlington distribution center. The prior manual, paper-driven process lacked real-time visibility and created data re-entry errors. After deployment alongside RF picking hardware, the company achieved tighter stock control, reduced task completion times, and faster resource redeployment while supporting a 10% capacity expansion.

Key takeaways

Replaced paper-based stock tracking with Manhattan SCALE for real-time WMS control

Improved inventory accuracy and customer service levels through system-directed tasks

Enabled simultaneous picking and put-away to reduce travel time and boost productivity

Completed go-live and returned to full capacity within two days after training super-users

Designed solution flexibility to support future warehouse expansion and volume growth

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration