Case studies
WMS

Super Retail Group Multi-Channel WMS Implementation Case Study

Case study of Super Retail Group deploying Manhattan WMOS across five DCs to consolidate eight brands into multi-user facilities supporting omni-channel fulfillment.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Super Retail Group replaced siloed brand operations with a shared Manhattan Warehouse Management solution for Open Systems. The rollout created five multi-user DCs across Australia and New Zealand that handle more than 15,000 SKUs from eight retail brands. Key outcomes include global sourcing, store-ready ScanPack shipments, reduced inventory levels, and higher order accuracy while meeting ROI targets.

Key takeaways

Consolidated eight previously siloed brands into shared multi-user DCs

Implemented global sourcing and store-ready ScanPack cross-dock flows

Integrated WMOS with legacy ERP systems from all eight business units

Achieved higher inventory accuracy and reduced overall inventory levels

Exceeded ROI targets and enabled future scalability to 50,000+ SKUs

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration