
STIB-MIVB Uses SAP Business Intelligence for Public Transport Analytics
Case study showing how Brussels transport operator STIB-MIVB deployed SAP BusinessObjects, Lumira, and Analytics Hub to monitor network performance and reduce reporting time.
STIB-MIVB operates Brussels metro, tram, and bus networks serving over one million passengers daily. The organization implemented SAP BusinessObjects BI platform, SAP Lumira discovery edition, and SAP Analytics Hub with partner Cubis to consolidate data from ticket sales, turnstiles, and vehicle movements. The solution cut annual report preparation time by 100 days in one area, enabled faster response to service issues, and improved vehicle maintenance planning while providing public transparency on performance metrics.
SAP BI tools reduced report preparation time by 100 days per year in one operational area
Real-time analytics support rapid response to route demand and traffic incidents
Centralized SAP Analytics Hub provides single access point for all performance reports
Data-driven maintenance processes reduced vehicle downtime across 1,200 vehicles
Public accountability improved through transparent reporting on service levels and environmental metrics