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STIB-MIVB Uses SAP Business Intelligence for Public Transport Analytics

Case study showing how Brussels transport operator STIB-MIVB deployed SAP BusinessObjects, Lumira, and Analytics Hub to monitor network performance and reduce reporting time.

Published
June 4, 2026
Read time
3 min read
Source
SAP

STIB-MIVB operates Brussels metro, tram, and bus networks serving over one million passengers daily. The organization implemented SAP BusinessObjects BI platform, SAP Lumira discovery edition, and SAP Analytics Hub with partner Cubis to consolidate data from ticket sales, turnstiles, and vehicle movements. The solution cut annual report preparation time by 100 days in one area, enabled faster response to service issues, and improved vehicle maintenance planning while providing public transparency on performance metrics.

Key takeaways

SAP BI tools reduced report preparation time by 100 days per year in one operational area

Real-time analytics support rapid response to route demand and traffic incidents

Centralized SAP Analytics Hub provides single access point for all performance reports

Data-driven maintenance processes reduced vehicle downtime across 1,200 vehicles

Public accountability improved through transparent reporting on service levels and environmental metrics

Market overview

SCR methodology note

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Important consideration