Staples Multi-Channel Merchandise Planning with Manhattan WMS

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Staples Multi-Channel Merchandise Planning with Manhattan WMS

Case study of Staples replacing manual Excel planning with Manhattan Advanced Planning for unified item and financial planning across retail, catalog and online channels.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Staples replaced hundreds of disconnected spreadsheets with Manhattan Associates Item Planning and Financial Planning modules. The J2EE-based system created a single reconciled plan, enabled weekly cross-channel updates from the data warehouse, and cut in-season re-forecast cycles from four weeks to one. Planners gained half a day per week for analysis while inventory turns improved 25 basis points.

Key takeaways

Eliminated hundreds of manual spreadsheets to reach one version of the truth

Reduced in-season re-forecast cycle time by 75 percent

Freed planners half a day per week previously spent on data management

Enabled weekly plan updates from central data warehouse across all channels

Improved inventory turns by 25 basis points and supported vendor volume negotiations

Market overview

SCR methodology note

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Important consideration

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