SPEED Global Services increases throughput 120% with Manhattan SCALE
Case study showing how SPEED Global Services replaced spreadsheets with Manhattan SCALE to support 3PL growth, raising order accuracy to 99.7% and cutting billing labor by 85%.
SPEED Global Services transitioned from regional LTL to a full-service global 3PL, exposing limitations in its Excel-based warehouse and billing systems. After implementing Manhattan SCALE and Billing Management, the company achieved real-time system integration, 99.7% order accuracy, and an 87% 24-hour fill rate. Throughput rose 120% while labor costs for billing reconciliation dropped from 160 to 24 hours per month, enabling profitable scaling without proportional cost increases.
Order accuracy rose from low levels to 99.7% after SCALE deployment
24-hour turnaround orders now complete at 87% fill rate versus 25% previously
Billing reconciliation labor reduced from 160 hours to 24 hours monthly
Throughput increased 120% with flat or declining operating costs
Open architecture enabled real-time integration with other 3PL systems
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