Case studies
SCP

Southern Water Case Study: PPM Portfolio Visibility and Agility

Case study showing how Southern Water centralized 450 initiatives into a governed portfolio using Planview PPM Pro for resource visibility and faster reporting.

Published
June 4, 2026
Read time
3 min read
Source

Southern Water, a UK water utility serving 2.5 million customers, replaced ad-hoc project management with a centralized portfolio approach. By loading all initiatives into Planview PPM Pro, leadership reduced active work from 450 to 200 items, established programme-to-project hierarchies, and cut weekly reporting time from two days to one hour. The utility now tracks milestones, resource capacity, and strategic alignment in real time while preparing to expand into enterprise portfolio planning.

Key takeaways

Captured 450 initiatives and reduced active portfolio to 200 through data-driven prioritization

Implemented programme-project hierarchy enabling cross-level impact analysis of changes

Reduced weekly report cycle from two days to one hour with automated dashboards

Shifted PMO role from data collection to analysis and decision support

Established repeatable process for real-time leadership reporting and resource allocation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration