Case studies
MES

Snow's Home and Garden Epicor Eagle Retail Operations Case Study

Case study of a 128-year-old Cape Cod retailer using Epicor Eagle, Compass, and mobile POS to improve inventory control, buyer efficiency, and customer service.

Published
June 4, 2026
Read time
3 min read
Source

Snow's Home and Garden operates two stores with 75 employees. The company implemented Epicor Eagle and supporting modules to manage inventory, generate real-time reports, and enable mobile checkout. After Epicor consulting, the retailer reduced buyers from five to three, created targeted promotions from rewards data, and improved stock visibility across 20,000 sq ft storage areas.

Key takeaways

Real-time Compass analytics reduced buyers from five to three while improving purchasing decisions

Eagle Mobile POS enabled line-busting checkout and in-aisle inventory lookups on iPads

Dynamic Promotions used 12-month rewards data to increase sales without eroding margins

Automated scheduled reports across departments replaced manual data extraction

Inventory visibility extended to basement stock rooms via mobile devices

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration