
Snow's Home and Garden Epicor Eagle Retail Operations Case Study
Case study of a 128-year-old Cape Cod retailer using Epicor Eagle, Compass, and mobile POS to improve inventory control, buyer efficiency, and customer service.
Snow's Home and Garden operates two stores with 75 employees. The company implemented Epicor Eagle and supporting modules to manage inventory, generate real-time reports, and enable mobile checkout. After Epicor consulting, the retailer reduced buyers from five to three, created targeted promotions from rewards data, and improved stock visibility across 20,000 sq ft storage areas.
Real-time Compass analytics reduced buyers from five to three while improving purchasing decisions
Eagle Mobile POS enabled line-busting checkout and in-aisle inventory lookups on iPads
Dynamic Promotions used 12-month rewards data to increase sales without eroding margins
Automated scheduled reports across departments replaced manual data extraction
Inventory visibility extended to basement stock rooms via mobile devices