Simon & Schuster WMS Implementation Case Study

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WMS

Simon & Schuster WMS Implementation Case Study

Case study showing how Simon & Schuster deployed Manhattan WMS across two DCs to handle diverse retail requirements and reduce distribution costs.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Simon & Schuster replaced in-house WMS code with Manhattan Warehouse Management to serve bookstores, big-box retailers, and specialty accounts from two distribution centers. The system introduced best-practice processes, real-time order waving, dimension-based cartonization, and direct integration with host and conveyor systems. Results included over 10% labor productivity gains, 20% overtime reduction, 10% lower carton usage, and ROI achieved in under two years.

Key takeaways

Top 100 Retailers guarantee and specialty retail experience drove vendor selection

Dimension-based cartonization cut carton usage 10% and dunnage 20%

Real-time order management eliminated manual label handling and duplicate data entry

Labor productivity rose more than 10% while overtime fell 20%

ROI achieved in less than two years, exceeding business case by 14%

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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