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SICOM POS and Drive-Thru Solutions Improve Popeyes Operations

Case study shows how Gilligan Oil replaced unreliable POS with SICOM at eight Popeyes locations, cutting training time, improving drive-thru speed, and enabling remote menu updates.

Published
June 4, 2026
Read time
3 min read
Source

Gilligan Oil Company implemented SICOM POS, Drive-Thru Director, and Digital Menu Boards across its Popeyes restaurants after prior systems proved unreliable. The new platform delivered one-day staff training, real-time drive-thru metrics, automated performance alerts, and centralized menu management. Results include faster service times, higher incremental sales from dynamic visuals, and reduced travel for district managers.

Key takeaways

One-day training enabled rapid rollout across eight locations

Drive-Thru Director provided real-time metrics and automatic performance emails

Rack-N-Stack feature created store-to-store competition and reduced service times

Digital Menu Boards cut manual updates and increased sales through vivid imagery

Centralized web portal eliminated on-site visits for pricing and LTO changes

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration