Case studies
MES

Shrivers Pharmacy Epicor Eagle POS and Inventory Implementation

Case study detailing how Shrivers Pharmacy replaced its legacy POS to enable prescription scanning, electronic receipt storage, and centralized inventory control across five Ohio locations.

Published
June 4, 2026
Read time
3 min read
Source

Shrivers Pharmacy, a five-store independent chain in Ohio, implemented Epicor Eagle and Eagle Loyalty in 2011. The deployment eliminated manual prescription entry, automated signed receipt archiving for audits, and improved backroom inventory accuracy. Real-time reporting and multi-store data synchronization reduced daily operational workload for retail and management staff while supporting a localized loyalty program serving over 10,000 members.

Key takeaways

Prescription barcode scanning replaced manual Rx and pricing entry at checkout.

Electronic storage of patient signatures eliminated paper logs for credit card and PSE receipts.

Centralized inventory control and Excel export enabled chain-wide changes from one location.

Multi-prescription visibility at the register increased basket size and reduced missed pickups.

Loyalty program data supported localized promotions competitive with national chains.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration