Shippers Express TMS Migration Improves Flexibility and Customer Programs

Case studies

TMS

Shippers Express TMS Migration Improves Flexibility and Customer Programs

Case study of Shippers Express replacing MercuryGate with 3G-TM to gain faster integrations, configurable workflows, and automated LTL savings calculations.

Published

June 4, 2026

Read time

3 min read

Source

Shippers Express, a private and common carrier operating 29 trucks, migrated from MercuryGate to 3G-TM after struggling with slow change requests and rigid integrations. The new TMS enabled self-service integration mapping, custom savings program logic, and flexible invoicing formats. Results include expanded customer initiatives, reduced manual work, and stronger vendor collaboration during implementation.

Key takeaways

Self-service integration hub reduced onboarding time for new customers

Custom LTL savings program logic eliminated manual calculations

Configurable invoicing supports PO, load, or combined formats

Faster workflow and report changes without third-party delays

On-site launch support and direct access to vendor leadership

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

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