Case studies
WMS

Shaw Industries TMS Implementation Case Study

Shaw Industries deployed Manhattan TMS to shorten RFP cycles, gain real-time carrier visibility, and stabilize transportation costs across 33 distribution centers.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Shaw Industries, the world's largest carpet manufacturer, replaced manual and aging transportation processes with Manhattan Associates Transportation Planning & Execution and Transportation Procurement. The implementation cut RFP execution from several months to 6-8 weeks, enabled quarterly bids, and delivered EDI-based real-time in-transit updates between carriers and regional distribution centers. Automated planning and customer pattern analysis improved service levels while containing or reducing freight spend.

Key takeaways

RFP cycle time reduced from months to 6-8 weeks with quarterly bidding capability

EDI visibility module provides real-time inbound and outbound shipment status

Automated planning supports complex network and expanding product mix

Customer buying pattern analysis enables targeted, cost-effective delivery solutions

Transportation spend stabilized or reduced while service levels improved

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration