
Shaw Industries TMS Implementation Case Study
Shaw Industries deployed Manhattan TMS to shorten RFP cycles, gain real-time carrier visibility, and stabilize transportation costs across 33 distribution centers.
Shaw Industries, the world's largest carpet manufacturer, replaced manual and aging transportation processes with Manhattan Associates Transportation Planning & Execution and Transportation Procurement. The implementation cut RFP execution from several months to 6-8 weeks, enabled quarterly bids, and delivered EDI-based real-time in-transit updates between carriers and regional distribution centers. Automated planning and customer pattern analysis improved service levels while containing or reducing freight spend.
RFP cycle time reduced from months to 6-8 weeks with quarterly bidding capability
EDI visibility module provides real-time inbound and outbound shipment status
Automated planning supports complex network and expanding product mix
Customer buying pattern analysis enables targeted, cost-effective delivery solutions
Transportation spend stabilized or reduced while service levels improved