Sears Trostel Lumber Improves Margins and Cost Control with Epicor BisTrack

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Sears Trostel Lumber Improves Margins and Cost Control with Epicor BisTrack

Case study shows how lumber and millwork distributor Sears Trostel used Epicor BisTrack to support lean operations, reduce stockouts, and raise retail margins by three points.

Published

June 4, 2026

Read time

3 min read

Source

Sears Trostel Lumber and Millwork replaced DMSi with Epicor BisTrack to align its ERP with existing lean manufacturing practices. The system delivered integrated dispatch visibility that eliminated one FTE, reduced purchasing cycle time by 6-8x, and enabled real-time margin exception alerts. SmartViews and Cubes allowed non-technical staff to set min/max levels and combine special orders for lower freight costs. Retail margins increased three points while on-time delivery reached 98%.

Key takeaways

Lean-aligned ERP reduced waste and eliminated one FTE via integrated dispatch visibility

Purchasing and transfer replenishment accelerated 6-8 times with fewer stock shortages

SmartViews and Cubes enabled non-technical users to set min/max inventory levels

Real-time margin exception alerts and item-level pricing raised retail margins three points

Special order consolidation lowered freight costs and supported 98% on-time delivery

Market overview

SCR methodology note

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