
SBB Workforce Planning Optimization with DELMIA Quintiq
Case study of Swiss railway operator SBB implementing SOPRE, a real-time workforce planning system for 5,800 train drivers and attendants.
SBB replaced its legacy planning system with SOPRE, powered by DELMIA Quintiq, to manage annual, monthly, and daily workforce schedules across 3,000 km of track. The solution handles real-time disruptions, multi-language requirements, five departments with distinct time rules, and continuous compliance with Swiss employment laws. Data refreshes every five minutes from rolling stock and timetable systems feed the optimization engine.
Real-time planning system processes data imports every five minutes to react to unplanned events.
Three-phase rollout covered stub planners, 2,500 conductors, then 2,500 train drivers.
System enforces 200 knowledge tables for legal rest periods and route-specific constraints.
High-availability architecture spans eight servers, 340 cores, and two data centers.
Integration with rolling stock planning improved schedule accuracy and driver utilization.