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SAP SuccessFactors Support Case Study: Kärcher HR Cloud Deployment

Case study showing how Kärcher used SAP Digital Business Services and Enterprise Support to maximize value from SAP SuccessFactors HR solutions and prepare for cloud payroll deployment.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Kärcher, a global cleaning equipment manufacturer with over 12,000 employees, implemented SAP SuccessFactors Recruiting, Learning, Performance & Goals, and Succession & Development. SAP Digital Business Services provided integration guidance, proactive issue resolution, and advisory support to build the business case for SAP SuccessFactors Employee Central and Payroll on SAP Cloud Platform. Results included 20% faster understanding of integration options and 5 days of training saved.

Key takeaways

SAP Enterprise Support Advisory Council accelerated integration architecture decisions for SuccessFactors talent solutions

Proactive support reduced time to understand cloud deployment options by 20% versus prior IT initiatives

Expert guidance enabled Kärcher to build a business case for Employee Central Payroll on SAP Cloud Platform

Collaboration with SAP support saved 5 days of training through targeted integration workshops

Higher user satisfaction achieved through faster issue resolution and improved tool adoption

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration