SAP Learning Hub Enables Continuous Consultant Training at IBM China
Case study shows how IBM Global Business Services China used SAP Learning Hub to train 960 SAP consultants across dispersed sites with self-paced digital learning.
IBM GBS China needed to keep consultants current on SAP solutions while they remained at customer sites. SAP Learning Hub delivered 24x7 access to Learning Journey guides, SAP Learning Rooms, and self-paced content. The platform reduced external training costs by 81 percent, increased learner participation eightfold, and achieved an 8.8/10 satisfaction rating for S/4HANA courses.
Self-paced digital learning replaced scheduled classroom training for a dispersed workforce
Learning Journey guides and SAP Learning Rooms provided structured, collaborative upskilling
External training cost per consultant fell 81 percent versus traditional methods
Training participation increased eight times compared with prior offerings
Localized Greater China learning room improved adoption and user satisfaction
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