SAP IoT and Cloud WMS Case Study: Hagleitner Hygiene senseMANAGEMENT

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SAP IoT and Cloud WMS Case Study: Hagleitner Hygiene senseMANAGEMENT

Case study of Hagleitner Hygiene's shift from product sales to IoT-enabled hygiene-as-a-service using SAP Cloud Platform, HANA, and SQL Anywhere for real-time dispenser monitoring.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Hagleitner Hygiene International implemented senseMANAGEMENT, an IoT solution built on SAP Cloud Platform, SAP HANA, SAP Analytics Cloud, and SQL Anywhere. Sensors in dispensers transmit usage and inventory data to on-premise gateways, then to the cloud for real-time analytics and alerts. The project moved the company from commodity product sales to recurring service revenue while cutting customer maintenance time by 80% and improving regulatory compliance.

Key takeaways

IoT sensors plus SAP Cloud Platform enabled real-time monitoring of 900+ dispensers at a single hospital site.

Maintenance effort reduced by approximately 80% through automated refill and battery alerts instead of manual checks.

Full development-to-deployment cycle completed in six months using SAP PaaS and pre-integrated components.

New recurring revenue model created with tiered service pricing from basic monitoring to full analytics.

Data platform handles peak loads of 100,000 entries per hour and hundreds of millions of total records via SAP HANA.

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