SAP Enterprise Support Services Performance Optimization Case Study

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WMS

SAP Enterprise Support Services Performance Optimization Case Study

Case study showing how Shanghai Xinyu Watch & Clock Group used SAP Enterprise Support to improve ERP performance and reduce issue detection effort by 50%.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Shanghai Xinyu Watch & Clock Group Ltd. implemented SAP Enterprise Support services to maximize value from its existing SAP ERP deployment. The company used EarlyWatch Alert monitoring, technical performance optimization, and Business Process Performance Optimization services. Direct engagement with SAP consultants enabled adoption of industry best practices and delivered measurable gains in system stability and user productivity.

Key takeaways

SAP EarlyWatch Alert monitors system health and identifies performance risks before they impact operations

Technical performance optimization and continuous quality checks reduce manual troubleshooting effort by 50%

Direct consultation with SAP experts accelerates adoption of relevant best practices

Business Process Performance Optimization service improves end-to-end process efficiency

50% reduction in effort for both performance issue detection and optimization activities

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

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