SAP EAM Enhancements for Maintenance Planning at BLS AG

Case studies

WMS

SAP EAM Enhancements for Maintenance Planning at BLS AG

Case study showing how BLS AG used SAP Customer Connection to add mobile and usability features to SAP EAM without custom code.

Published

June 4, 2026

Read time

3 min read

Source

SAP

BLS AG, a Swiss transportation operator, collaborated with SAP through the Customer Connection program to improve Plant Maintenance within SAP Enterprise Asset Management. The initiative delivered standard-function enhancements for maintenance planning and mobile access, reducing reliance on custom development and lowering costs by several thousand euros. The project also improved usability for occasional users and freed internal resources for higher-value work.

Key takeaways

SAP Customer Connection enabled direct input on EAM enhancements with SAP developers

Standard maintenance planning functions were expanded without custom code

Changes to maintenance plans delivered measurable cost reductions

Mobile and usability improvements increased satisfaction for occasional users

Less effort on process fixes allowed more focus on innovation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.