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WMS

SAP Customer Engagement Initiative Accelerates Fiori App Development

Case study showing how Flexso halved SAP Fiori development time by participating in SAP's Customer Engagement Initiative and adopting SAP Web IDE.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Flexso, an IT consulting firm, joined SAP's Customer Engagement Initiative to transition from Eclipse to SAP Web IDE for building and extending SAP Fiori apps. The structured collaboration with SAP product teams provided early access to features, direct feedback channels, and expert guidance. As a result, Flexso reduced development time by 50 percent, saved five days on certain apps, and improved service quality for its 120 customers without sacrificing functionality.

Key takeaways

SAP Customer Engagement Initiative enables direct collaboration with SAP product teams during development cycles

SAP Web IDE reduced Fiori app development time by 50 percent compared to Eclipse-based workflows

Early access to planned features and feedback loops improved implementation quality for end customers

No-code and low-code capabilities in Web IDE simplified app creation, extension, and redesign tasks

Knowledge gained from SAP experts enhanced both current projects and future solution roadmaps

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration