Case studies
WMS

SAP Cloud Platform Enables Real-Time Analytics and Integration at Delaware Consulting

Case study shows how delaware International used SAP Cloud Platform to integrate internal applications, improve project visibility, and deliver faster customer insights.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Delaware International, a global professional services firm with 1,800 employees, implemented SAP Cloud Platform to consolidate three systems into a single portal. The platform connected over 100 interfaces and enabled real-time analytics across SAP S/4HANA Cloud and SAP SuccessFactors. This gave employees mobile access to time tracking, ticketing, and reporting tools while allowing faster responses to customer data requests.

Key takeaways

Consolidated three internal systems into one cloud portal for 1,800 employees

Connected over 100 interfaces with real-time analytics on SAP Cloud Platform

Enabled mobile access to time sheets, ticketing, and project reporting

Improved customer service with instant access to hours-per-project data

Reduced email traffic and eliminated background job delays through integration

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration