Case studies
WMS

SAP Business ByDesign Improves Warehouse Efficiency for petZEBA

Case study shows how petZEBA unified inventory, logistics, and CRM processes with SAP Business ByDesign to support European expansion.

Published
June 4, 2026
Read time
3 min read
Source
SAP

petZEBA, a Swiss animal feed retailer, deployed SAP Business ByDesign to replace fragmented processes with integrated warehouse, order, and customer management workflows. The cloud ERP enabled real-time mobile stock checks, reduced inventory errors, and standardized 35-plus business scenarios. Implementation took four months and positioned the company for scalable international growth.

Key takeaways

Cloud ERP unified inventory, logistics, and CRM for a 20-person retailer

Mobile devices gave warehouse staff 24x7 real-time stock visibility

Standardized workflows cut inventory errors and boosted efficiency

Four-month deployment by SAP partner AGILITA supported rapid rollout

Platform flexibility enables scaling for European market expansion

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration