Roland Canada OMS Implementation with Handshake Order Entry

Case studies

OMS

Roland Canada OMS Implementation with Handshake Order Entry

Case study of Roland Canada deploying Handshake OMS for distributed sales teams to create pro-forma orders and manage shared accounts.

Published

June 4, 2026

Read time

3 min read

Source

Roland Canada implemented Handshake order management software to support Regional Sales Consultants and Product Sales Specialists across multiple time zones. The system enabled reps to prepare personalized shopping carts before customer meetings and provided real-time visibility for managers during trade shows. The deployment eliminated paper-based processes while allowing synchronized order capture across field and inside sales teams.

Key takeaways

Distributed sales teams require synchronized, paperless order entry across regions and time zones

Pro-forma order preparation before appointments improves customer experience at trade shows

Real-time order visibility enables managers to monitor key account activity during events

Intuitive mobile interface requires minimal training for field representatives

Shared customer management prevents order conflicts between multiple sales roles

Market overview

SCR methodology note

Vendor landscape

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Important consideration

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