
Revere Electric Supply Co. Epicor Eclipse AutoOrder Implementation
Case study showing how Revere Electric Supply automated inbound order processing using Epicor AutoOrder with Eclipse ERP.
Revere Electric Supply Co., an electrical distributor in Chicago, implemented Epicor AutoOrder to convert emailed and faxed purchase orders into electronic sales orders. The solution eliminated dual entry for customers without EDI capability. Results included 75-95% reduction in order entry time, improved accuracy, and reallocation of staff to higher-value tasks.
Epicor AutoOrder converts emailed or faxed POs into electronic orders without OCR or customer process changes
Revere Electric achieved 75-95% time savings on order entry for targeted high-volume customers
Solution complements EDI and web order entry for customers lacking IT resources or integration capacity
Order accuracy matched EDI levels while reducing manual re-keying and associated errors
Staff time shifted from repetitive entry to complex orders and customer service activities