Case studies
MES

Revere Electric Supply Co. Epicor Eclipse AutoOrder Implementation

Case study showing how Revere Electric Supply automated inbound order processing using Epicor AutoOrder with Eclipse ERP.

Published
June 4, 2026
Read time
3 min read
Source

Revere Electric Supply Co., an electrical distributor in Chicago, implemented Epicor AutoOrder to convert emailed and faxed purchase orders into electronic sales orders. The solution eliminated dual entry for customers without EDI capability. Results included 75-95% reduction in order entry time, improved accuracy, and reallocation of staff to higher-value tasks.

Key takeaways

Epicor AutoOrder converts emailed or faxed POs into electronic orders without OCR or customer process changes

Revere Electric achieved 75-95% time savings on order entry for targeted high-volume customers

Solution complements EDI and web order entry for customers lacking IT resources or integration capacity

Order accuracy matched EDI levels while reducing manual re-keying and associated errors

Staff time shifted from repetitive entry to complex orders and customer service activities

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration